Toyin has been a productive and well-liked manager since joining the company five years ago. She sometimes refers to the company as her ‘family’. Naturally, she was encouraged to apply when a more senior role became vacant. There were two other well-qualified candidates for the new role, and although Toyin performed well she was not successful. HR recognised that this was disappointing but think Toyin still holds promise for future promotion. However, she reacted dramatically to the news, expressing a sense of betrayal and going on sick leave. Since returning to work two weeks ago, Toyin has seemed distracted and anxious.
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